Absence Reporting

Whether it’s a medical appointment, an illness or other important event, there are times when students may need to be away from school. The Dufferin-Peel Catholic District School Board uses SchoolMessenger's SafeArrival system for parents/guardians to report their child's absences.

Using SchoolMessenger, parents will be able to report daily or future absences online or over the phone.

  • Go to go.schoolmessenger.ca
  • Select Sign Up to create your account, or log in if you've previously created an account.
  • Select Attendance.
  • Select Report an Absence.

  • Download the SchoolMessenger app.
    Download for iPhone
    Download for Android/Google
  • The first time you use the app, select Sign Up to create your account, or log in if you've previously created an account.
  • Once you have logged in, select Attendance from the menu.
  • Select Report an Absence.

 

Video: How to Report an Absence

 

 

  • Call the toll-free number 1-844-435-3440
  • Listen to and follow the instructions to report an absence.
  • If the system doesn’t recognize your caller ID, you will be asked to enter the student’s home phone number or any phone number for the guardian that is on file with the school.

SchoolMessenger FAQ And Tips

 

Parent Notification of Unexplained Student Absences

Elementary Schools

If your child's absence is not reported in advance, the SafeArrival automated notification system will contact you by email/text/phone to inform you of your child's absence and will provide an opportunity to verify the absence. By reporting your child's absence in advance on the SafeArrival SchoolMessenger mobile app, website or toll-free line, you will not receive a notification.

Secondary Schools

If your child's absence is not reported in advance you receive an early notification through the SafeArrival system, if your child has an unexplained absence from period 1. Notification will also occur in the evening of the day that has an unexplained absence.

If you'd like to receive text (SMS) messages from SchoolMessenger, click here for instructions on how to opt-in to the text (SMS) service.

If you are a  family NEW to Dufferin-Peel Catholic District School Board or if you are a parent that has a new phone number that has been added to our student information system, you will receive a one-time opt-in invite to subscribe to receiving text (SMS) messages.

If you are trying to register for SchoolMessenger and you are not getting the verification email, you can't see the Attendance option when you log in, or cant see your child's information in your account, please call your child's school to verify your contact information on file.